Mandarin Oriental Hotel Group has long been known for exceptional service and refined luxury, and many of its flagship hotels around the world are recognized city landmarks. If you like staying at Mandarin Oriental, there is a low-key but valuable booking channel worth knowing about – the Mandarin Oriental Fan Club. When we book you through the Fan Club, you pay rates in line with booking direct, and you also receive a full set of extras: complimentary breakfast for two, a $100 USD dining or spa credit, a room upgrade and more. It is currently the best-value way to experience Mandarin Oriental.
What Is the Mandarin Oriental Fan Club?
The Mandarin Oriental Fan Club is a preferred booking program that Mandarin Oriental Hotel Group created for its accredited partner travel advisors, and it is run by Mandarin Oriental itself. The Fan Club is open only to advisors accredited by Mandarin Oriental. Regular travelers can't see the Fan Club benefits on the official website or app, and you can only unlock them by booking through an authorized advisor.
The Fan Club covers the vast majority of Mandarin Oriental properties worldwide, including flagship hotels such as Mandarin Oriental, Hong Kong; Mandarin Oriental, Paris; Mandarin Oriental, Tokyo; and Mandarin Oriental, Boston, as well as several resort properties that have opened in recent years. A few properties (such as Mandarin Oriental, Kuala Lumpur and Mandarin Oriental, Jakarta) offer benefits that differ slightly from the standard package because of local market conditions, so we recommend checking with us before you book.
We're glad to secure these benefits for you. Feel free to send us an inquiry. Our reply will include the room categories we can confirm for upgrade, along with a cost comparison against booking direct, so you can compare before you decide.
Core Benefits of the Mandarin Oriental Fan Club
When you book through the Fan Club, each stay includes the following:
- Complimentary daily breakfast for two (a full hot breakfast, served at the hotel's main restaurant or through in-room dining)
- $100 USD Food & Beverage or Spa Credit, applied per room, per stay
- One-category room upgrade at check-in (subject to availability on the day of arrival)
- Welcome Amenity (arranged by each property)
- Complimentary high-speed Wi-Fi
- Priority for early check-in and late check-out (subject to availability that day, not guaranteed)
- Support from each property's dedicated Ambassador team throughout your stay
It's worth noting that the Fan Club's $100 USD credit is very flexible. You can use it at hotel restaurants, bars, the spa, in-room dining and most other outlets. In addition, some properties offer even more generous Fan Club benefits, such as a guaranteed room upgrade at the time of booking or additional perks, depending on each hotel's policy.
Which Mandarin Oriental Hotels Are Best to Book Through the Fan Club?
Flagship city hotels: Mandarin Oriental, Hong Kong is where the group began. With Hong Kong dining prices, the $100 credit is easy to use, and complimentary breakfast for two can save you hundreds of Hong Kong dollars a day. Mandarin Oriental, Tokyo is located in Roppongi Hills and serves a first-class breakfast. An upgrade could land you in a room with a city skyline view, a difference that can easily amount to tens of thousands of yen.
Boutique properties in Europe: Mandarin Oriental, Paris; Mandarin Oriental, Milan; and Mandarin Oriental, Barcelona are all top-tier city hotels where dining and spa prices run high, so the $100 credit gets plenty of use. At these hotels, breakfast for two can save you 60–100 euros a day.
Asia-Pacific properties: At Mandarin Oriental, Singapore; Mandarin Oriental, Bangkok (one of the group's oldest properties); Mandarin Oriental, Macau; and others, upgrade opportunities under the Fan Club tend to be more frequent, and some properties confirm the upgrade at the time of booking rather than waiting until the day of arrival.
How to Book Mandarin Oriental Through the Fan Club
You can't complete a Fan Club booking yourself on the Mandarin Oriental website, so it goes through us. The process works like this: tell us the hotel, dates, number of guests and room preferences you have in mind; we check the Fan Club rate for you (in line with the public rate on the official website, with no additional fee); once you confirm, we submit the reservation, and the system marks it with Fan Club status; after the hotel confirms, you receive an email listing all the benefits you're entitled to; at check-in, the front desk can see the Fan Club flag and applies all of your benefits automatically; the $100 credit is usually applied to your bill at check-out as a Fan Club Credit.
Book the Mandarin Oriental Fan Club Through Us
We are an accredited Mandarin Oriental Fan Club advisor. When you book through us, you pay rates in line with booking direct, and you also receive the following benefits:
- Complimentary daily breakfast for two (a full hot breakfast, served at the hotel's main restaurant or through in-room dining)
- $100 USD Food & Beverage or Spa Credit, applied per room, per stay
- One-category room upgrade at check-in (subject to availability on the day of arrival)
- Welcome Amenity (arranged by each property)
- Complimentary high-speed Wi-Fi
- Priority for early check-in and late check-out (subject to availability that day, not guaranteed)
- Support from each property's dedicated Ambassador team throughout your stay
Final Thoughts
For travelers who love staying at Mandarin Oriental, the Mandarin Oriental Fan Club is a booking channel worth taking full advantage of. You pay rates in line with booking direct, and you also receive complimentary breakfast for two, a $100 USD dining or spa credit, a room upgrade and more. Taken together, the value you get back from each stay is substantial. If you're planning to stay at any Mandarin Oriental hotel, we recommend booking through us via the Fan Club first.